You haven't searched anything yet.
Position Overview
As a Service Desk Technician, you will be on the frontlines of helping our client partners solve technical problems. You will be responsible for providing technical assistance and support related to computer systems, hardware, or software. You will respond to queries, runs diagnostic programs, isolates problems, and determine and implement solutions. You will be involved in remote troubleshooting, incident management, proactive maintenance, user training, and ensuring effective communication between clients and our company. NOTE - this is a hybrid role with Tuesdays, Wednesdays, and Thursdays working in our South Bend office.
Essential Duties & Responsibilities:
Preferred Skills
What's in it for You?
At Aunalytics, we strive to be the technology infrastructure and primary advisors powering analytics and IT innovation for legacy businesses. We provide a spectrum of services from cloud infrastructure and IT services to advanced analytics and AI, all designed to empower businesses to harness the potential of technology and data. We provide the tools to not only help them survive, but to thrive in the data-driven future, enabling businesses to pioneer innovation while retaining their essence. We also understand that legacy businesses don’t just need technology tools; they require the guidance and expertise to navigate the complexities of adopting innovation. That’s why our meticulously crafted analytics and IT services go beyond software and hardware. We seamlessly integrate technology with strategic analysis, counsel, and hands-on management rooted in years of experience. Each business is unique, and our approach reflects that, ensuring a holistic solution that empowers legacy organizations to embrace innovation with confidence.
Full Time
$46k-57k (estimate)
12/07/2023
06/30/2024
aunalytics.com
South Bend, IN
100 - 200
The job skills required for Service Desk Tech include Troubleshooting, Help Desk, Customer Service, Service Desk, Active Directory, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Tech. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Tech positions, which can be used as a reference in future career path planning. As a Service Desk Tech, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Tech. You can explore the career advancement for a Service Desk Tech below and select your interested title to get hiring information.